Outreach + Enrollment
IPHCA offers several ways to augment your organization’s reach and increase engagement.
In the realm of health care, “outreach” defines purposeful initiatives to engage individuals and communities with their health benefits. It involves raising awareness about health care services through strategic communication, community events, and educational programs. Conversely, “enrollment” refers to the process of registering individuals for the aforementioned benefits. Together, these measures form an integral part of the health care landscape, fostering improved accessibility, heightened awareness, and the equitable distribution of health care resources. At IPHCA, this is an integral pillar of our mission, and here can be found resources to help further that cause.
Special Enrollment & Life-Changing Events:
Get Covered Anytime You Qualify
Certain life-changing events—like losing health coverage, having a baby, getting married, or moving—may qualify you for a Special Enrollment Period (SEP). That means you don’t have to wait for Open Enrollment to get covered. Illinois residents can apply for health insurance through Get Covered Illinois, the state’s official health insurance marketplace.
Our team is here to help you understand your options and enroll in a plan that fits your needs and is budget completely free.
Our Navigators Can Help
● Our certified Navigators can support you by:
● Reviewing your life event to confirm SEP eligibility.
● Helping you create or update your Get Covered Illinois account.
● Comparing plans and explaining coverage options.
● Guiding you step-by-step through the application.
● Answering questions about financial help, premiums, and renewals.
If you are not sure if you qualify?
We can walk you through what counts as a life-changing event and help you determine your next steps.
Ready to get started?
Click below to be redirected to Get Covered Illinois to learn more about Special Enrollment and available plans.
GetCoveredIllinois.govNeed help enrolling in Medicaid or All Kids?
Community health centers have trained staff ready to help you and your family apply for or renew coverage. Use the “Find a Nearby Center” button to find a health center closest to you.
In addition, 12 community health centers are funded through the CMS Connecting Kids to Coverage program with trained HFS application agents available to assist you.
Learn MoreMedicaid Renewal Video Resources
It is important to update your information annually to ensure your Medicaid renewal is complete.
Take action to keep your Medicaid coverage active.
Es importante actualizar su información para asegurarse de que su renovación de Medicaid esté completa.
Actúe para que su cobertura de Medicaid se mantenga activa.
Other Resources
Open Enrollment begins on November 1st each calendar year. If you currently have insurance coverage through the Health Insurance Marketplace, it is very important to review your plans each year. Watch this helpful video to learn the three easy steps to take to make sure you have the right coverage for this year.
If you are insured through Illinois Medicaid; it’s important to keep your contact information updated. Health Care and Family Services (HFS) has made it easier to update your address.
How to Maintain & Strengthen Patient Relationships
In the ever-evolving landscape of health care, the significance of maintaining relationships forged through outreach and enrollment cannot be emphasized enough. Beyond the initial connection, sustained relationships foster trust, continuity, and a foundation for ongoing support. By nurturing these ties, assisters in health care can better understand the evolving needs of individuals and communities, allowing for personalized and impactful support. Patient relationships, even outside of direct medical care, are a consideration that remains important for promoting effective health benefits education.
Bedside Manner and Appropriate Patient Centered Care
Developing a Network of Care
With the alternating needs of health care from patient to patient, the importance of health centers developing a network of care cannot be overstated. By fostering strong relationships with various health care providers, specialists, and community resources, health centers ensure a comprehensive and seamless continuum of care for patients. Outreach and enrollment are collaborative efforts made easier by connecting with your community. Provided are resources to help you do just that, with IPHCA being the first connection in your network.
Article: The Pros of Developing a Network of Care
IPHCA Outreach + Enrollment Interest Group
The IPHCA Outreach + Enrollment Interest Group is intended for IPHCA Members only.
For more information, please contact Paula Campbell, Associate Vice President of Healthcare Access + Emergency Preparedness