Patient Centered Medical Home

Patient-centered medical home or primary care medical home (PCMH) is a model of health care that puts the patient at the forefront of their care. PCMH recognized practices aim to improve quality, efficiency, and effectiveness of care that is based on the patient’s preferences and needs. AHRQ defines the medical home with five distinctive features: comprehensive care, patient-centered, coordinated care, accessible services, and quality and safety.


Patient-Centered Medical Home office hours are provided by IPHCA staff through ongoing webinars for health centers getting started with the recognition process, transitioning, or renewing. If you would like to request one-on-one technical assistance, please contact Naila Quraishi at

PCMH Resources

Patient-Centered Medical Home

HRSA Accreditation and Patient-Centered Medical Home Recognition Initiative

  • HRSA Accreditation and Patient-Centered Medical Home Recognition Initiative

o   How To Apply

  1.       Select an Accreditation/PCMH Recognition Organization
  2.       Submit HRSA Notice of Intent
  3.       Prepare for a Survey depending on the selected accreditation/recognition organization

PCMH Organizations

PCMH Organizations

o   PCMH 2014 Opening Introduction

o   PCMH 1: Patient-Centered Access

o   PCMH 2: Team Based Care

o   PCMH 3: Population Health Management

o   PCMH 4: Care Management and Support

o   PCMH 5: Care Coordination and Care Transitions

o   PCMH 6: Performance Measurement and Quality Improvement

o   Single Site Online Application

o   Multi Site Online Application

o   Interactive Survey System (ISS) Part 1

o   Interactive Survey System (ISS) Part 2

o   Record Review Workbook

  • Upcoming trainings – NCQA PCMH 2014 Links to NCQA upcoming training calendars (GRIP and the regular)

o   NCQA Government Recognition Initiative Program Training & Technical Assistance Calendar – May-June 2016

o   NCQA PCMH 2014 topics – May –July 2016

o   PCMH 2014 Resources

o   PCDC links

o   Safety Net Medical Home Initiative Resources:

- Patient-Centered Medical Home Assessment (PCMH-A) tool– To assess the Medical Home status and identify areas for improvement in the context of Change Concept for Practice Transformation.

- Advancing Primary Care through the Patient-Centered Medical Home Model and Optimization of Health Information Technology: White Paper



  • NCQA Redesign (starting from March 2017):

o   NCQA PCMH Recognition Redesign Overview

o   Information for Practices Currently Recognized Under PCMH 2011 Standards

o   Information for Practices Currently Recognized Under PCMH 2014 Standards


IPHCA Springfield Office
500 S. Ninth St., Springfield, IL 62701
(217) 541-7300

IPHCA Chicago Office

542 S. Dearborn St., Suite 300, Chicago, IL  60605
(312) 692-3000