Quality Improvement & Practice Transformation

Illinois Community Health Centers (CHCs) have been in the process of developing and implementing various quality improvement strategies. These include initiatives such as PCMH recognition, meaningful use stage 2, accreditation and adopting clinical indicators to improve performance. All CHCs are supported with HRSA grant funding, which expects them to adopt best practices within their clinical, oral and behavioral health services. The ultimate goal of QI initiatives is to lead to transformation of CHC practices in to improve the health of their patients. 

Bi-Weekly QI Blast Newsletter
An electronic bi-weekly QI Blast newsletter is sent out to QI leaders from member organizations. The newsletter includes updated news, resources, trainings, and events around quality improvement. If you are interested in receiving the QI Blast, please e-mail Naila Quraishi at


HRSA: Health Center Quality Improvement


National Association of Community Health Centers (NACHC) – Quality Center


Patient-Centered Primary Care Collaborative – Recorded webinars

Some of the topics covered are:

  • The Role of Leadership in Creating a Culture of Patient and Family Centered Care
  • The Role of Nurse Practitioners in Health Care: Providing Patient-Centered Care
  • Partnerships between Clinicians and Community-Based Organizations to Improve Patient Outcomes

The Primary Team Guide - The Team Guide helps build high-functioning teams and provides practical, hands-on tools—easy to use, actionable and measureable. Useful for practices at any stage, the Team Guide is built in modules, enabling practices to easily pinpoint relevant topics and areas of interest. It’s free, with a wide array of downloadable tools and resources.


Institute for Healthcare Improvement (IHI) tools:

  • Plan-Do-Study-Act (PDSA) Worksheet
  • Improvement Tracker: Improvement Tracker is a dynamic, interactive tool that allows you to track any of the measures currently available in the Topics area of IHI.org. Just select the measure you want to track (or create your own custom measure), set your aim, and enter your data. The Improvement Tracker automatically graphs your data. It lets you create reports, and even customize them for various audiences — your team, your CEO, your community.
  • IHI “Seven Spreadly Sins”: To successfully share and spread improvement ideas in an organization, the “Seven Spreadly Sins” addresses the common missteps and how to overcome them through practical tips.

Agency for Healthcare Research and Quality – Talking Quality

  • Your Project Checklist – Plan your report with the help of the action items and key questions. (Checklist available in word to document)

Minnesota Department of Health Quality Improvement Toolbox – Tools and Resources are categorized into tools to help assess a situation, tools to help make a decision, and tools to help plan a project.


ECHO-Chicago provides advanced training to community-based health care providers to manage complex, chronic diseases. Providers are able to gain new skills and knowledge through a series of case-based, interactive learning sessions throughout videoconferencing.

Health Information Technology (HIT)

Peer Review


IPHCA Springfield Office
500 S. Ninth St., Springfield, IL 62701
(217) 541-7300

IPHCA Chicago Office

542 S. Dearborn St., Suite 300, Chicago, IL  60605
(312) 692-3000