MCO Training Opportunity - Phase II HealthChoice Illinois Transition
Tentative Agenda Coming Soon  Register

Date: February 27, 2018

Time: 10:00 a.m. - 2:30 p.m. (Central)

Location: IPHCA Institute for Learning, 500 S. Ninth St., Springfield, Illinois

About the Training

Starting January 1, 2018, managed care in Illinois is expanding to include all counties statewide.  IPHCA is offering their second in-person educational opportunity for members to learn about MCOs and ask important questions on Tuesday, February 27, 2018 from 10:00 a.m. to 2:30 p.m. at IPHCA’s Institute for Learning in Springfield. This meeting is for health centers who have patients in the managed care expansion areas called Phase two of the HealthChoice Illinois transition.  Each health center will be limited to two staff members and the cost will be $25/person to help us defray the cost of lunch, snacks and materials. Additional details are forthcoming.  


IPHCA Members $25 per attendee

Motivational Interviewing: Steps to Success in Diabetes Care
Tentative Agenda   Speaker Bio Register

Date: March 9, 2018

Time: 8:00 a.m. - 12:00 p.m.

Location: 500 S. Ninth St., Springfield, IL 62701

About the Training

This training will demonstrate a new and effective patient-centered approach to motivational interviewing to enhance the probability of behavior change, presenting numerous ways to address patients' nonadherence to medication and lifestyle regimens. The approach will be demonstrated through video vignettes and dialogs and will demonstrate how to appropriately address issues that hinder patients from making change, specifically among patients with diabetes.

 At the end of this training, the participant will be able to:

  • Differentiate between traditional approaches to motivational interviewing and a sense making approach.
  • Apply knowledge gained for improving adherence with health behaviors.
  • Distinguish between the appropriateness and effectiveness of various motivational interviewing skills.

Target Audience

This knowledge-based activity is designed for individual or groups of diabetes educators, including RNs, RDs, Pharmacists, Nurse Practitioners, Clinical Nurse Specialists, Physician Assistants, MDs, and other health care providers interested in staying up to date on current practices of care for their patients with diabetes and other related conditions.


IPHCA Member $25 per attendee

Non-Member $50 per attendee


HRSA Operational Site Visit Webinar Series
Speaker Bios  Register

Date: March 20 & 22, 2018 
Time: 1:00 - 2:30 p.m. (Central)
Location: Webinar

About The Training

Hear about the updated HRSA Operational Site Visit requirements from HRSA consultants that were instrumental in the redesign.  Valerie Butt and Candice Chitty will walk attendees through the 19 program requirements that are reviewed during the operational site visits giving their perspective on the new updates and best practices for incorporating the requirements into ongoing operations.  Members will have a chance to ask these content experts questions as well as ask questions of a peer health center that was reviewed under the updated operational site visit manual.

Target Audience

This training is intended for chief executive officers, chief financial officers, clinic operations personnel.  


Valerie Butt, CPA, HRSA Consultant

Valerie Butt, CPA, brings over 25 years of experience in finance for the healthcare community, specializing in Federally Qualified Health Centers. With a BS/BA in Accounting from Old Dominion University, Norfolk, VA, she is an experienced healthcare executive and CPA.

Ms. Butt has held positions in hospitals, multi-specialty primary care practice, surgical practice and home health. As a former CFO, Ms. Butt has the ability to provide all financial management aspects of Bureau of Primary Care Section 330 Grantees including program requirements / compliance, internal & external reporting, cash flow management, financial analysis, systems implementation, internal controls, billing & collections, accounts receivable, and grants management. Valerie's consulting experience includes program assessment, Financial Recovery Plans, mentoring, and training as well as UDS reviewer.  Valerie has provided training and speaking engagements for numerous PCAs including Illinois Primary Health Care Association, Virginia Community Healthcare Association, Mid Atlantic Association of Community Health Centers, and the Bureau of Primary Care. The founding CFO at Hampton Roads Community Health Center, Ms. Butt is also a former Treasurer of the Community Care Network of VA.

Candace Chitty, RN, MBA, CQHQ, PCMH CCE, President & CEO, Quality First Healthcare Consulting, Inc.

Candace Chitty is President and CEO of Quality First Healthcare Consulting, Inc. (QFHC) and Chief Operating Officer for Quality First Management Solutions, Inc. (QFMS). Starting her consulting business with a focus on NCQA accreditation project management, she has expanded her management consulting over the past 16 years to provide consulting services to health plans, physician groups, hospital systems, community health centers, state and federal funded health care programs, pilots, and demonstration projects, and HIT companies.

Through her leadership, organizations have achieved effective results to improve the quality of health care they deliver by making improvements in coordinating the utilization of services, redesigning care delivery system toward patient centered care, developing population health management programs, program evaluation, outcomes measurement and reporting.

Candi brings over 32 years’ experience having held staff, management, and executive level positions in hospitals, physician groups, home health agencies, and health plans. She started her career as a registered nurse.  She spent a decade providing acute care nursing care in oncology and transplantation.   Following that Candi spent the next six years working in health plans holding management and executive level positions in quality management. In 2009 she joined NCQA as a consultant reviewer conducting the review process for numerous NCQA products including Health Plan Accreditation, Credentialing Vendor Organizations, and Patient-Centered Medical Home.

Ms. Chitty holds a Master’s Degree in Business Administration in Health Care Management, a Bachelors’ degree in Nursing, and a National Certification in Healthcare Quality.  She is a certified content expert in PCMH.

She is an active member of the Case Management Society of America, (CMSA), the National Association of Community Health Centers (NHCHC), the Medical Group Management Association (MGMA), and the Patient-Centered Primary Care Collaborative (PCPCC).


Registration Fee

  • IPHCA Members:  $50/per attendee 
  • Non-Members: $75/per attendee


IPHCA Springfield Office
500 S. Ninth St., Springfield, IL 62701

IPHCA Chicago Office

542 S. Dearborn St., Suite 300, Chicago, IL  60605