May 22, 2012: 8:30 a.m. - 4:30 p.m.
May 23, 2012: 8:30 a.m. - 3:30 p.m.
Click Here to Register!
About the Training:
This Quality Management course developed and presented by Ambulatory Innovations, Inc. and sponsored by the National Association of Community Health Centers (NACHC) draws from and builds upon NACHC’s June 2011 monograph, The Quality Management Plan: A Practical Patient-Centered Template. As health centers today play an increasingly significant role in the nation’s health system, they are faced with an expanding number of new initiatives and related calls for greater accountability. Course content will demonstrate how Quality Management can serve as a powerful unifying principle and offers a framework for developing and implementing a Quality Management Program that aligns with the building blocks of the Patient Centered Medical Home (PCMH). Standardized quality techniques will be applied to many of today's most important initiatives, such as PCMH accreditation / certification; FTCA; IHI initiatives and the Triple Aim; patient safety and risk management, Meaningful Use, and others.
The course format includes presentations and small group exercises. These components are inter-connected and come together to provide you with a high quality and comprehensive course. As such, participation in the full one and a half day course is required.
Target Audience:
Senior leadership, organizational managers and selected front-line staff.
Continuing Education Credits:
Application for CME credit has been filed with the American Academy of Family Physicians. Determination of credit is pending.
Registration:
This is a one-and-a-half-day conference at the IPHCA Institute for Learning in Springfield, Illinois. Additional details and registration form will be available soon.
Training Topics:
· Fundamentals of practical quality within the context of HRSA expectations, unfolding national policy, and payment guidelines leading to the movement toward a PCMH model
· Standardization of quality principles / methodologies / techniques / terminologies
· Reduction of perceived fragmentation in application of quality concepts
· Tying together quality-related commonalities across multiple programs
· Critical role of leadership in managing quality
· Structuring a total organization to best address quality
· Systematic selection and implementation of appropriate measures and specific metrics
Presenter:
Elvin Plank, RN, MPA, Chief Operations Officer, HealthNet Community Health Centers, Indianapolis, Indiana
Elvin Plank is a registered nurse and Master's-trained administrator. Elvin has deep roots in the CHC world, having served as a C-level official of the HealthNet Community Health Center network in Indianapolis for many years. Before his employment at HealthNet, Elvin had been a public health clinic manager for the county health department, as well as a hospital Director of Nursing. He also served several terms as Chair of HealthNet's Community Board, so he has experience on both sides of the CHC fence.
Elvin has been instrumental in parlaying HealthNet's Quality Management program into a successful and effective Staff Incentive mechanism that has been copied by other Health Centers in various parts of the country. This innovative program rewards staff for combined quality and productivity; if either of these dynamics suffers, incentive payments drop. Elvin has done a number of presentations / consultations on HealthNet's Incentive program; in addition, he has done research that helped initiate a new CHC in Indianapolis, and he is currently completing a TA engagement (through NACHC) focused on patient access and satisfaction with ODA Primary Health Care Center in Brooklyn, NY.